Refund Policy

1. Premium Subscription Purchases

When you purchase a SayTo.online Premium subscription, you acknowledge and agree that:

• The subscription fee of ₹99/month or ₹499/year (India) / $2.99/month or $19.99/year (International) is non-refundable
• No partial refunds will be issued for unused subscription time
• Refunds will not be provided if you choose to cancel your subscription early
• No refunds for accidental purchases - please review your order before confirming

2. Cancellation Policy

You may cancel your Premium subscription at any time:

• Go to your Account Settings and select "Cancel Subscription"
• Your Premium benefits will remain active until the end of your current billing period
• After cancellation, your account will revert to the free tier
• No refund will be issued for the remaining days of your subscription

3. Account Termination

If your account is terminated due to violation of our Terms of Service:

• No refund will be provided for any remaining subscription period
• All Premium benefits will be immediately revoked
• Any purchased credits or add-ons will be forfeited

4. Service Interruptions

In rare cases of extended service interruptions or technical issues:

• We may, at our sole discretion, extend your subscription period
• Any compensation will be in the form of service extension, not monetary refund
• Brief interruptions for maintenance do not qualify for compensation

5. Before You Purchase

We strongly recommend:

• Trying our free features first to ensure the service meets your needs
• Reviewing all Premium features on our pricing page
• Reading our Terms of Service and this Refund Policy
• Contacting support if you have any questions before subscribing

6. Exceptions

Refunds may only be considered in exceptional circumstances, such as:

• Duplicate charges due to technical errors (requires proof)
• Unauthorized transactions (requires identity verification and fraud report)

Such cases will be reviewed on an individual basis and require supporting documentation. The decision to issue a refund in exceptional cases is at our sole discretion.

7. Contact Us

If you have questions about this Refund Policy or believe you qualify for an exception, please contact our support team: